⚠ Note: This article is intended for members enrolled in the Telehealth for Branded Meds Program.
Overview
Your clinician will provide a lab order for Quest or LabCorp. Most lab costs are included, and your results will go directly to your clinician for review.
What to Know
- These are fasting labs—no food for 12 hours before your draw. Only water, black coffee, or plain black tea are allowed.
- Results go directly to your clinician; you don’t need to upload them.
- The cost of the first labs is included if taken at Quest of Labcorp, except in NY, NJ, RI, or if you choose an independent lab.
What to Do
After your clinician orders labs:
- Depending on your program version, you will find your lab order either directly in the Doctor chat or in the side menu of your Noom app under Labs.
- Fast for 12 hours before your appointment (only water, black coffee, or plain black tea).
- Go to a Quest or LabCorp location to complete your labs.
To upload existing labs:
- During intake, you can upload any labs you already have (Lipid Panel, CMP, TSH, Hemoglobin A1C).
- Labs should be recent (within 6 months, depending on your conditions).
- After intake, you can upload additional labs either directly in the Doctor chat or in the side menu of your Noom app under Labs (depending on your program version).
- If you have questions, reach out to your Care Coordinators.
If there’s no LabCorp or Quest nearby:
- Check availability with Get Labs, a mobile lab company. Please note that Noom does not cover any additional fees charged for mobile lab visits.
- If Get Labs isn’t available, ask your preferred lab if they’ll accept a Quest or LabCorp order.
- If not accepted, contact your Care Coordinators in the app for other options.
To view your results:
- Log into your LabCorp or Quest account to see results.
Need to Know More?
Q: Are labs included in my subscription?
A: Yes, initial labs are included for most patients. If you use an independent lab or live in NY, NJ, or RI, you’ll need to use your insurance and may have out-of-pocket costs.
